Privacy Policy

Introduction
SEM Group / Sportz Entertainment Media (“SEM Group”, “we”, “our”, or “us”) values your privacy and is
committed to protecting your personal and business information. This Privacy Policy explains how we
collect, use, store, and protect information when you use our website, mobile application, and related
services.
Our SEM Group Mobile App is designed to help businesses manage exhibitions, inventory, stock, clients,
employees, labour, supervisors, transporters, and related operational activities. Our website is used to
present our business services, showcase our work, allow users to contact us, submit inquiries, and learn
more about our exhibition stall fabrication, design, event, and related services.
By using our website or mobile app, you agree to the collection and use of information in accordance with
this Privacy Policy

1. Scope of This Privacy Policy
This Privacy Policy applies to:
SEM Group Website
SEM Group Mobile App
Contact forms, inquiry forms, quotation requests, and business communications
Exhibition, stall fabrication, inventory, employee, and operational management services offered by
SEM Group

2. Information We Collect
Depending on how you use our website or app, we may collect and store the following information:
2.1 Employee Information
The App may collect and store employee-related information such as:
Employee name
Contact details
Designation and role
1 Attendance records
Leave records
Salary increments
Performance and sales target achievements

2.2 Client Information
We may collect and store client-related information such as:
Client name
Company information
Contact details
Project and exhibition assignments
2.3 Exhibition Information
The App may collect and manage exhibition-related data, including:
Exhibition name
Venue and location
Exhibition dates
Assigned clients
Assigned supervisors and labour
2.4 Inventory and Stock Information
To manage stock and warehouse operations, the App may collect and store:
Product names and quantities
Warehouse information
Stock movement records
Items dispatched to exhibitions
Items returned from exhibitions
Damaged, lost, or missing items records
2.5 Labour and Supervisor Information
The App may collect information related to labour and supervisors, including:
Labour details
Supervisor details
Assigned exhibitions
Work records and payment-related information
2.6 Transporter Information
We may collect and manage transporter-related information such as:
Transporter details
Vehicle information
Delivery and return records
Exhibition transportation assignments
2.7 Website Inquiry and Contact Information
When users contact us through our website or app, fill out forms, or request quotations, we may collect:
Name
Phone number / WhatsApp number
Email address
Company / organization name
Address, city, and business details
Inquiry details, service requirements, and project-related communication
2.8 Device and Technical Information
The App and website may collect limited technical information necessary for functionality, security, and
performance, such as:
Device type
Operating system version
App version
Browser type
IP address
Date and time of access
Usage logs, diagnostics, and crash-related information where applicable
3. How We Use Information
The information collected through our website and app is used for business, service, and operational
purposes, including to:
Manage inventory and warehouse operations
Track stock sent to and returned from exhibitions
Manage damaged, lost, or missing stock records
Manage exhibitions and event operations
Assign and monitor labour and supervisors
Manage client relationships and project assignments
Track transporter activities and logistics operations
Maintain employee records
Monitor attendance, leave, increments, performance, and sales targets
Respond to business inquiries and quotation requests
Improve operational efficiency
Generate reports, analytics, and internal records
Provide support and maintain communication with clients, employees, vendors, and business
contacts
Improve our website, app, and service experience
Maintain security, troubleshoot technical issues, and ensure proper functioning of our systems
4. Mobile App Permissions
Depending on the functionality of the SEM Group Mobile App, the app may request certain device
permissions such as:
Storage / Media Access – to upload or store project images, files, documents, and related records
Camera Access – if required to capture images of stock, documents, exhibition material, or project
records
Internet Access – to connect the app with our server and process data
Notification Access – to send updates, reminders, or operational alerts where applicable
These permissions are only used to support app functionality and business operations
5. How Website Information Is Used
Information collected through our website may be used to:
respond to contact form submissions and inquiries
provide quotations and service-related communication
share information about our exhibition, fabrication, and event services
understand customer requirements and project needs
improve website functionality, performance, and user experience
maintain internal business records and communication history
6. Data Storage and Security
We take reasonable security measures to protect your information against unauthorized access, alteration,
disclosure, misuse, or destruction.
These measures may include:
secure storage on authorized servers
restricted access to data only for authorized personnel
account and password protection measures
internal monitoring and operational controls
software and system updates
secure handling of employee, client, inventory, and project-related records
While we take reasonable steps to protect data, no method of storage or internet transmission is
completely secure, and we cannot guarantee absolute security
7. Data Sharing
We do not sell, rent, or trade personal information to third parties.
Information may only be shared in the following situations:
When required by law
To comply with legal obligations, court orders, or regulatory requirements
To protect the rights, security, operations, or property of SEM Group
With authorized staff, service providers, or operational partners only where necessary for app,
website, hosting, or business operations
Any such sharing will be limited to what is reasonably necessary for the relevant purpose
8. Data Retention
We retain information only as long as necessary for:
business operations
exhibition and project management
employee and labour management
inventory and transporter records
legal, accounting, tax, and compliance requirements
internal record-keeping and reporting purposes
When data is no longer required, we may delete, archive, or anonymize it in accordance with our
operational and legal requirements.
9. User Rights
Users may request:
Access to their information
Correction of inaccurate or incomplete information
Deletion of information where legally permitted
Requests may be submitted through the contact details provided below. We may require reasonable
verification before processing such requests.
10. Children’s Privacy
The SEM Group website and mobile app are intended for business and organizational use and are not
directed toward children under the age of 13. We do not knowingly collect personal information from
children.
11. Third-Party Services and Links
Our website or app may contain links to third-party websites, tools, maps, communication services, or
external platforms. We are not responsible for the privacy practices of third-party services. Users should
review the privacy policies of such third-party services before sharing personal information with them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our app, website, services, legal
obligations, or operational requirements. Any changes will be posted on our website, within the App, or on
the relevant platform listing with an updated Last Updated date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact
us at:
SEM Group / Sportz Entertainment Media
Email: mkt.semgroup@gmail.com